Thank you, Larry
I thought about protesting but realized there is no point in making him understand and spell my name. So I pay and wait for my unsweetened iced coffee, and wait, ... and wait until I finally get my sweetened iced coffee. WTF!!!
Ayway, I return the coffee and finally get the right beverage. Now, why can't they just fill a damn cup of ice with some coffee? That's faster than scribbling a name on a cup. I guess they want me to stare at their merchandise long enough that I actually buy something but that won't happen ... because I go there for a cup of coffee and not to get my Christmas shopping done.