Tuesday, April 11, 2006

Drive-Through Ordering over the internet ... Simply ridiculous

Now, even McDonalds is outsourcing ... According to this article McDonalds is experimenting with a system that frees individual McDonalds restaurants from having a person take the orders locally. Instead an order outside the restaurant will be routed over the internet to a call center. I can't imagine a job in a call center anyway let alone taking orders for super-dollar menus and chicken mcnuggets or whatever they are called over the phone. Makes you wonder though what's next, that you will actually call someone in India when you are using a drive through ? Or that FedEx or UPS will actually deliver the burger from the restaurant to your car? This is crazy.

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